Multimedia International Services operates the UK’s largest electronic point of purchase advertising network. Founded in 1999, the company has become a leader in the UK’s digital point of purchase industry by combining the best attributes of a family business culture with the infrastructure of a modern IT focused company. With installations in many UK Post Offices, private hospitals and leisure facilities, the company helps up to 18,000 local businesses advertise on highly visible digital screens in a range of busy locations. Having recently opened offices in the Republic of Ireland and Australia, the company has a platform to take its class leading system to new markets.
With delivery of service to customers almost entirely dependent on IT, the company invested in an IBM server cluster and SAN to support employee productivity. When, in November 2004, software controlling the SAN corrupted, the entire server and storage infrastructure at their Blackpool head office failed. Technicians were only able to correct the problem and restore operational ability at the end of the fourth working day...
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