Scan Alarms was formed in 1980 by two brothers, David and Edward Allen, and specialises in providing electronic security systems for commercial, industrial and domestic premises, including intruder alarms, fire alarms, CCTV, access control and other security solutions. Scan Alarms has grown to become one of the largest privately owned electronic security companies in Northern Ireland with 40 employees operating out of its Newtownabbey head office.


To provide its customers with the highest level of service, one of Scan Alarms’ business goals was to move away from inefficient paper-based systems and, as far as possible, operate electronically. This goal is of particular value to service engineers, who traditionally held paperwork for each customer, only visiting head office on a weekly or fortnightly basis to return paperwork for processing...



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